I’m sure by now you’ve found figuratively tons of online information regarding digital marketing.
So, now we hope to answer some of the questions you might have about the people who perform your business’ digital marketing: specialist digital marketers. What does a digital marketer do? What should you expect of the services you receive from your digital marketing agency? Are there different types of digital marketers and what is their role in your digital marketing strategy?
The greatest digital marketers will have a clear outline of how each digital marketing campaign supports their overall marketing goals. The size of the campaign is determined by marketing strategy goals as well as the organic (free) and paid channels at their disposal. They are responsible for building awareness for the business; providing research for prospective customers as well as driving those prospects to conversions.
Digital Marketing Specialists
Digital marketing specialists are those who drive brand awareness and lead generation via all digital channels for a business. These marketing methods can be organic (free) or paid and are used through channels such as:
- Your business website
- Social media
- Search engine rankings
- Display advertising
- Blog engines and
A digital marketer will focus on various key performance indicators (KPI) for each and every channel in order to accurately measure the business’ online performance. KPIs are measures which are used to assess the success of a digital marketing strategy (commonly measured in conversions).
Digital marketing is an umbrella term that holds all roles of online marketing under it. Just as in traditional marketing, digital marketing is a job that requires many different skills.
In small companies, one person may be able to handle many of the digital marketing tools for a time. However, as the business grows, the responsibilities that come with each role is multiplied, and may require the focus of many specialists. To find all of the necessary skills in one individual is rare, therefore effective digital marketing requires the formation of teams. The rest of this post will focus on the members of this digital marketing team.
SEO Manager / Specialist
Ensuring that a business’ website can be found by the target audience is no easy feat. The role of an SEO specialist is to help the business achieve an acceptable rank on Google and to measure a website’s “organic” traffic.
Traffic generated organically (with free marketing methods) refers to traffic that comes from website visitors who found your business’ page through a Google search.
An SEO specialist uses a variety of approaches in order to optimize your business’ website; this would include collaborating with other specialists to achieve marketing goals. For example: coordinate with content creators to ensure only the highest quality content is produced and performs well on Google.
Main Key Performance Indicators (KPI/s):
Content Marketing Specialist
These are the digital content creators. Digital content marketers are in charge of coming up with a content strategy and keep constant track of the business’ blog-calendar (when to release new blog content).
Content includes static pages; landing pages; blog articles; newsletter; emails and videos. Content marketers often collaborate with other departments to ensure products and campaigns are supported with promotional content on each digital channel.
- Dwell time on page
- YouTube channel subscribers
- Overall blog engine traffic
Social Media Manager
Social media manager is a self-explanatory term; however, the industry the business is involved in determines the social networks they manage. These specialists establish a posting schedule for all the written and visual content for a business.
Collaboration with content marketing specialists is common when developing a strategy for which content to post on which social media network.
- Impressions – number of times a business’ post appears on the newsfeed of a user.
Marketing Automation Coordinator
A marketing automation coordinator assists in the choosing and managing marketing automation software. This software allows the entire marketing team to decipher and understand the customers’ behaviours and to measure the growth of the business.
Many of the marketing operations discussed above may be executed separately from one another; however it is vital that there is someone who is able to group these digital activities into individual campaigns in order to track each campaigns performance.
- Campaign click-through rate
- Lead Generation (conversion) rate
- Email open rate
Our role as your digital marketing agency includes many roles and responsibilities.
For example, a collaboration between digital marketing specialists may involve:
- A content marketer creating a series of blog articles in order to generate leads for a new product.
- The social media marketer would help promote the blog articles through organic and paid advertising on the business’ social media accounts.
- An email marketer creates an email campaign to send to those individuals who would be interested in the product or more information about the business.
Digital Marketing South Africa
The world of digital and social media marketing is complex and diverse. Furthermore, if you are not using your digital marketing as a tool to market your business then it is guaranteed that you are missing out on incredible benefits.
Digital Marketing South Africa offers you the opportunity to take your business to the next level. Our team of digital and social media marketing wizards are equipped with all the tools necessary to help you grow your business.
You do not need to have your own team of digital marketing specialists, ITM can easily fulfil that role for you. But if you have internal resources we can strengthen your team and add much needed expertise in key strategic areas.
We handle all aspects of online marketing, including:
Feel free to contact us for more information about our online marketing services.
WEBSITE DESIGN CAPE TOWN
It is critical that your web design be modern and use current technology.
In addition your website should support your marketing efforts and include elements such as a blog and Social Media.
Digital Marketing South Africa utilizes the superior professional web design services of ITM Website Design.
Does online marketing strategy sometimes end up sounding like a Slavic villain attempting to dominate the world? Talking about SEO and strategies, UX’s, canonicalization, etc?
Our goal is to remove those anxious feelings and act as your translator. We’ll show you that you don’t need a course in digital marketing. And you definetely don’t need to hire an advertising agency to get your business to flourish. You just need a little bit of help, which we can provide. We are here to change your opinion and make you aware of your ever-present online ally, SEO.
Search engine optimization (SEO)
SEO is the practice whereby you implement unpaid or ‘organic’ methods (online marketing techniques) to elevate your website to the first of the search engine result pages (SERP). As a result, you increase the quality and quantity of your website’s traffic (while decreasing traffic to your competitors!).
By definition, marketing should allow you to place your business in the line-of-sight of your consumer. Most people pretend to know what they’re talking about when it comes to online marketing, consequently few truly understand how it works.
Hence not many realise that SEO is an imperative part of your business’ marketing plan. Research states that SEO ( online marketing strategies) has a positive correlation to higher sales and marketing leads.
Whether you use an advertising agency, social media advertising, organic advertising, or paid advertising: it’s a great idea to utilise SEO for your business.
This is ultimately a fancy way of saying that you structure your website and content to captivate the attention of Search engines (mainly Google). Which will drastically increase your chances of catching your target market’s eyes.
SEO is for Search Engines and Humans
The goal of Google is to be the most comprehensive online hub of marketing, communication and information. They seek to provide their users with the best quality information available via searching for specific terms.
That may seem like a simple task, but when you think of the billions of websites in the world, combinations of terms, and how long it takes to go through all the spam… Even if your website happens to be very niche, the result is still sorting through thousands.
It’s somewhat equivalent to sifting through a desert to find the finest grains of sand. Then laying them out, in order of quality and relevance, for all to enjoy.
But it’s certainly better, because instead of grains of sand, its millions of terabytes of useful information.
By using SEO properly, you implement marketing strategies that allow search engines to find, understand and index your website correctly. When this is done suitably, the result should land your website at the top of the first page of a Google search.
There are over 250 factors that Google uses in hugely complicated mathematical algorithms to decide the rank of a website. This includes everything from:
- Standard of user interface;
- Technical aspects; to
- Scrolling text.
All these SEO categories can be divided into 3:
- Technical SEO – These include foundations such as: sitemaps, robots.txt, page speed and mobile friendliness.
- On-page SEO – This includes a content audit, page titles, URL, meta-description, title tags and semantic architecture.
- Off-page SEO – includes back link building, social citations and domain authority.
Without improving the technical aspects, content SEO has the ability to drastically increase your websites ranking on Google. This deals with the writing and structure of your content, thus making it easy-peasy to navigate for people and Google.
On-page (Content) SEO deals with three main topics:
- Keyword strategy
- Site structure
Keyword strategy SEO
Your keyword strategy is created based in the findings of your keyword research, this involves:
- Search intent: discovering what the target market actually wants to know, do or buy;
- Finding keywords: terms you want your business to be associated with and, more importantly, the terms your target audience would use to find your business.
Your target market already has these questions, it’s your job to find out what they are. The next step is to answer the queries with concise, quality content.
There are three steps to keyword research:
- State the mission of your business.
- List all the keywords you want to be found for.
- Create a landing page for each keyword.
Keywords can be divided into heads and tails. Head keywords are generally short, common and highly competitive as they generate decent traffic for websites. Tail keywords are usually longer, more specific (niche) and less common (thus easier to rank).
At first, your content should focus on the small number of the most common (head) keywords that fit your business best. It would be wise to place them on the highest level pages of the website (homepage and menu categories).
Your business is dynamic, it may change in time. Therefore you and your keyword strategy should be flexible enough change with it.
Site structure SEO
The structure of your website is important for various reasons, here are two:
ONE: So that Google may read and ‘understand’ your site. This allows them to discover important aspects such as:
- What the site is about;
- Where the most important content is;
- How easy it will be to find and index content relevant to your sites purpose and intent
TWO: Ensure that you don’t compete with your own content. You may find yourself with several articles on a similar topic. A decent internal linking structure can show Google which articles are the most important.
The ideal site structure would form a pyramid.
Start simple and get more complicated lower down. Use head keywords higher up and tail keywords addressed lower down in the site’s scheme.
The homepage would serve as the top tier and have content regarding the focus keyword (the main keyword you want to associate with your site).
The top tiers of the pyramid would focus on cornerstone content: articles on head keywords which you are most proud of; fit the mission of the site best; and which you want to rank most with.
The next tier should form categories that refer to the following pages and more tail keywords.
It is important to link from tail to head (mention tail articles in cornerstone content) in order to tell Google which articles to rank highest.
More characteristics of an ideal site structure are:
- Incorporating tags and taxonomies to give the site more structure (this assists Google in understanding how to group your articles on similar topics);
- A clear, logical site map (with unique and apt page titles);
- A Meta-description (to reflect the relation of the page to key search terms);
- A lack of duplicate and out-dated content; and
- Solving orphaned content (which don’t get any links from your other articles/posts).
Content copywriting, like all writing, must be attractive to the reader in order to hold their attention.
However, this specific type requires you to attain the attention of two audiences: the human target market and Google.
The importance of SEO Keywords
The keyword research comes in handy again when you start to construct your site content. By this stage, you should be aware of who your target audience is and what their intent is.
By deducing this, you can then move on to formulating your main message (what you want to tell them) with purpose.
I.e. what you ultimately want them to do with the information. This could be to engage, read more, buy, sign up, etc.
Discovering keywords that your target audience uses should provide some great starting points and ideas for articles. Then the task is to turn those keywords into interesting angles on original content.
Not only should your content be original, but also well readable for both of our audiences (humans and Google). This is where traditional writing skills come to play.
A well-structured and clearly written article, complete with defined paragraphs, immaculate grammar and superior spelling. These are all part of creating those smooth, information-packed, easy-to-read posts that get our audiences to rank; join; follow; like; sign up; share and buy.
Ultimately, the goal is always to answer the target audience’s questions and ensure a decent UX (User eXperience). They have posed specific questions and these require quality answers.
Thus the role of content copywriting is to incorporate SEO practices to make your website more visible to search engines and answer the target markets queries with high quality content.
There is no doubt that businesses create this informational, original and readable content. The terrible thing is, many never focus on maximising their content’s findability with regards to Google. That obviously means they have this fantastic content that gets lost in a vast abyss of the very average. How truly sad?
What is the point of having website? It is to have your content seen by the largest audience possible. Findability is about increasing the likelihood that Google picks your content for result pages. The higher up your website is found, the more clicks your site will get.
In fact, SEO is all about making 100% sure that your superior content and the product/ service, or message you offer is seen and acknowledged by Google. And as a result, by every person out there that’s looking for your business as an answer.